Legal Notice

Last Updated: October 31, 2026

This Legal Notice provides information about the ownership, operation, and legal responsibilities of BagHalo and its website, https://www.baghalo.com/.

1. Business Information

Brand Name: BagHalo

Legal Business Name: Suzhou Jianhai Cross-Border E-Commerce Co., Ltd.

Registered Business Address: Unit 6011-07, No. 282, Dongping Street, Suzhou Industrial Park, Suzhou, Jiangsu, China 215123

Email: baghalo@outlook.com

Website: https://www.baghalo.com/

BagHalo is an online fashion retailer specializing in women's suits, blazers, apparel, handbags, and fashion accessories.

The website is owned and operated by Suzhou Jianhai Cross-Border E-Commerce Co., Ltd.

Important: Our registered business address is not a designated return address. Customers must contact our support team to obtain return instructions and the appropriate return address.

2. Website Ownership and Intellectual Property

All original content on the BagHalo website, including branding, logos, text, graphics, photographs, product presentations, and website design, is owned by or licensed to BagHalo unless otherwise stated.

This content is protected by applicable intellectual property laws.

Unauthorized reproduction, commercial distribution, modification, or use of protected materials is prohibited without prior permission, except where permitted by law.

Third-party trademarks, product names, and intellectual property remain the property of their respective owners.

3. Product Information

We make reasonable efforts to provide accurate and up-to-date information about our products, including descriptions, materials, colors, sizes, and availability.

Actual colors may vary slightly depending on screen settings, lighting, and device displays.

Product measurements may be subject to reasonable manufacturing tolerances.

Customers are encouraged to review product descriptions and size guides before making a purchase.

Nothing in this section limits applicable consumer rights regarding products that are defective, incorrectly described, or not as ordered.

4. Pricing and Payment Information

Product prices are displayed in the currency indicated on our website.

Applicable shipping costs, taxes, and other charges are disclosed during checkout.

We currently offer shipping to the United States, Canada, and the United Kingdom.

Available shipping methods and charges depend on the destination and are detailed in our Shipping Policy.

Payments are processed through the payment providers available at checkout.

5. Shipping and Delivery

Orders are typically processed and dispatched within 2–3 business days, excluding weekends and public holidays.

Standard shipping is free for orders delivered to the United States and Canada, with an estimated shipping time of 7–10 business days after dispatch.

Additional expedited shipping options are available for an extra charge.

Shipping to the United Kingdom is subject to the shipping rates and delivery estimates displayed in our Shipping Policy.

Delivery estimates may vary due to carrier operations, customs procedures, weather conditions, and other circumstances.

Customers should review our Shipping Policy for complete information about shipping rates, delivery estimates, tracking, and delivery issues.

Where required by law, customers will be notified of shipping delays and provided with applicable cancellation or refund options.

6. Returns and Refunds

BagHalo accepts eligible returns within 30 days of delivery, subject to our Return & Refund Policy and applicable consumer protection laws.

Returned items generally must be unused, unworn, and in their original condition, with original tags, packaging, and included accessories where applicable.

A 10% restocking fee may apply to eligible change-of-mind returns where legally permitted.

Customers are generally responsible for return shipping costs for change-of-mind returns.

For verified damaged, defective, or incorrect items, BagHalo will provide an appropriate remedy, including a refund or replacement, and cover reasonable return shipping costs when required.

Direct exchanges for size, color, or style preferences are not available under our standard exchange policy.

Nothing in our policies excludes or limits mandatory consumer rights, including applicable statutory cancellation and refund rights.

Please refer to our Return & Refund Policy for full details.

7. Privacy and Data Protection

BagHalo respects customer privacy and processes personal information in accordance with applicable data protection laws.

Information collected through our website may be used for order fulfillment, payment processing, shipping, customer support, and other purposes described in our Privacy Policy.

Please review our Privacy Policy for details about the collection, use, storage, disclosure, and protection of personal information.

8. Third-Party Services and External Links

Our website may use third-party service providers for website hosting, payment processing, shipping, analytics, and other business functions.

External websites and third-party services may operate under their own terms and privacy policies.

BagHalo does not control independently operated third-party websites and is not responsible for their content or practices, except as required by law.

9. Website Availability and Liability

We make reasonable efforts to maintain the accuracy, functionality, and security of our website.

However, temporary technical interruptions, errors, or service disruptions may occur.

To the extent permitted by applicable law, BagHalo is not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in this Legal Notice excludes or restricts liability or consumer remedies that cannot legally be limited.

10. Applicable Law and Consumer Rights

The operation of this website is subject to applicable laws and regulations, including relevant consumer protection, intellectual property, and data protection requirements.

BagHalo is operated by a company registered in the People's Republic of China.

Customers in the United States, Canada, and the United Kingdom may have additional mandatory rights under the laws applicable to their purchases.

Nothing in this Legal Notice is intended to override those rights.

11. Contact Information

For questions regarding website ownership, legal matters, orders, or customer support, please contact:

BagHalo

Operated by: Suzhou Jianhai Cross-Border E-Commerce Co., Ltd.